Effective Date: July 23, 2025
Real Estate Counselors, LLC (RECounselor.com, ReloIDAHO.com & BoiseHOME.com) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us when you use our real estate services, visit our website, or interact with us. By using our services or providing us with your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information from and about you, including personal information, to provide our real estate services effectively.
a. Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
- Inquire about or use our real estate services (e.g., buying, selling, renting property).
- Fill out forms, applications, or contracts.
- Communicate with us via phone, email, text, or in person.
- Subscribe to our newsletters or marketing communications.
- Participate in surveys or promotions.
This personal information may include:
- Contact Information: Name, address, email address, phone number.
- Identification Information: Date of birth, social security number (if required for specific transactions), driver's license or other government-issued ID.
- Financial Information: Income, credit history, bank account details, loan pre-approval letters, financial statements (necessary for property transactions).
- Property Information: Details about properties you own, are interested in, or are selling (e.g., property address, features, price, photos).
- Transaction Information: Records of services you have purchased or inquired about, transaction history.
- Communication Content: Any information you provide in your communications with us.
b. Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and dates/times of access.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, analyze website usage, and for marketing purposes. You can control cookie settings through your browser.
c. Information from Third Parties
We may receive information about you from third parties, such as:
- Lenders, Appraisers, Inspectors, Title Companies: Information related to your real estate transactions.
- Public Records: Information from county assessors' offices or other public sources.
- Social Media Platforms: If you interact with us on social media.
- Referral Partners: If you are referred to us by another professional.
2. How We Use Your Information
We use the information we collect for various purposes related to providing our real estate services and operating our business, including:
- To Provide Services: Facilitating property buying, selling, or renting, including listing properties, showing homes, negotiating offers, and coordinating with other professionals (e.g., lenders, inspectors, title companies).
- To Communicate with You: Responding to your inquiries, sending transaction updates, providing information about properties, and sending important notices.
- Marketing and Promotions: Sending you newsletters, promotional materials, and information about properties or services that may interest you, consistent with your preferences.
- Improving Our Services: Analyzing website usage, client feedback, and market trends to enhance our services, website, and marketing efforts.
- Security and Fraud Prevention: Protecting against fraudulent or unauthorized transactions, and detecting and preventing security incidents.
- Legal and Regulatory Compliance: Fulfilling our legal obligations, responding to lawful requests from government authorities, and enforcing our agreements.
- Internal Business Operations: For record-keeping, internal reporting, and other administrative purposes.
- Sharing Data: Data will not be shared with third parties for marketing or promotional purposes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Service Providers: We share information with trusted third-party service providers who perform functions on our behalf, such as lenders, appraisers, inspectors, contractors, photographers, virtual tour providers, marketing agencies, and IT support. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
- Other Parties in a Transaction: In the course of a real estate transaction, we may share relevant information with other real estate agents, buyers, sellers, their legal representatives, and title companies to facilitate the transaction.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe it's necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
- Affiliates: We may share your information with our affiliated companies, who will use it in a manner consistent with this Privacy Policy.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
- Deletion: You may request the deletion of your personal information, subject to certain legal and contractual obligations.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you non-promotional communications related to your transactions or our ongoing business relationship.
- Do Not Track: Our website does not currently respond to "Do Not Track" signals.
To exercise any of these rights, please contact us using the "Contact Us" section below.
6. Third-Party Links
Our website or communications may contain links to third-party websites or services that are not owned or controlled by Real Estate Counselors, LLC. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Real Estate Counselors, LLC, 1099 S. Wells St., Meridian, ID 83642, (208) 963-5681, or Contact@RECounselor.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.